Draft. Have a lawyer review before launch.
Refund Policy
Last updated October 13, 2026
Cancel anytime
You can cancel your plan anytime from Manage plan. Cancelling stops all future charges. You keep access until the end of the month you already paid for.
Refunds
Products and Ad Kits unlock as soon as you pay, so monthly payments are not refundable once a billing month starts, except where the law requires a refund.
[OPTIONAL GUARANTEE. Delete this line or replace it, for example: "New members can ask for a full refund of their first payment within 7 days if they haven't opened more than 2 products."]
Mistakes and duplicate charges
If you were charged twice, charged after you cancelled, or charged for the wrong plan, email [SUPPORT EMAIL] within 30 days and we'll refund the mistaken charge.
Please contact us before disputing a charge
Email us first and we'll usually sort it out within 2 business days.